Last updated: September 18, 2026
Lumikozy processes the data required to operate the store, fulfill orders and provide customer service. Contact: info@lumikozy.fr.
Data we process
Contact details, shipping and billing addresses, order information, customer-service communications, technical information and consent preferences. Payment data is processed by payment providers and is not stored in full by Lumikozy.
Purposes
- processing orders, payments, shipments, returns and refunds;
- customer service;
- accounting and legal obligations;
- security and fraud prevention;
- marketing and non-essential tracking technologies where consent is required.
Recipients
Where necessary, data may be shared with Shopify, payment providers, order-management and forwarding tools, suppliers, logistics partners, carriers and authorized technical service providers.
Retention
Data is retained for as long as needed for the commercial relationship and then for the periods required by legal and accounting obligations.
Cookies
Strictly necessary cookies may be used without consent when legal requirements are met. Other tracking technologies are subject to consent where required. Preferences can be changed using the site’s cookie-management controls.
Your rights
You may request access, correction, deletion, portability or restriction of your data, object to certain processing, or withdraw consent where consent is the legal basis by contacting info@lumikozy.fr. You may also contact the French data protection authority (CNIL) where applicable.
International transfers
Some service providers may process data outside the European Economic Area. Where required, legally recognized transfer safeguards are used.